TheKnot.com Ideas + Feedback

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  1. [Wedding Website] Ability to embed video and more.

    It seems ridiculous that there is no possibility of embedding items into the wedding website. It would be so much easier to embed a small flight search engine, a box from my RSVP site, or video (I KNOW you've already gotten complaints re: Vimeo) from an engagement or wedding.

    Creates such a nicer experience for guests and makes the linking of all these different pieces of information MUCH easier for me (the bride). Please add this soon!!!!!!!!!!!!!!!

    415 votes
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      83 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
    • [Wedding Website] Add basic analytics to Wedding Websites.

      It would be really helpful if you offered basic analytics for the wedding websites you offer. Other than guests RSVPing through the site, there is no way of knowing if it is getting any traffic. The tracking wouldn't need to be extensive, even visits and geo traffic would be extremely helpful.

      247 votes
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        27 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

        Hi and thank you so much for your analytics idea!

        We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so welcome all of your great ideas.

        We will keep this forum updated as we make improvements!

        Katie

      • [General] The Knot should be more conducive to same-sex weddings.

        I am in a lesbian relationship and getting married in May. I have been using your checklist, budgeter, and other parts of your website, and for the most part it is very helpful. However, one complaint I have is that I have to modify everything to remove the "groom" aspect and restructure it for two brides. It seems like this would be a fairly simple fix of having an alternative checklist for same-*** couples, probably one for men and one for women. I know The Knot tries to be inclusive but this is a pretty big oversight in terms of…

        196 votes
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          41 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

          Hi and thank you so much for getting in touch about this! It is feedback we’ve heard before and have plans to address the language issue.

          We do want to be inclusive and make all of our users happy! We are continually making improvements and really appreciate you taking the time to send your feedback!

          I will be in touch with updates!

          Krista

        • Music playing on website

          I think it would be nice if we had the option to have a song playing in the background of our wedding website for when guests visit our site.

          161 votes
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            31 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

            This is a great suggestion and our team is always looking at what our couples would like the most. There are some licensing issues to consider when adding music to a site, but I will make sure they know this is still a valid suggestion. We hope to see many user suggestions added to the site in the next year.

            Enjoy your planning!
            Keri

          • [Collaborative Account] Allowing fiance and/or parents to also access wedding website and all planning resources.

            From what I can tell, the Knot does not really support a co-planning experience with your fiance. While I am a woman and so know more about the existence of site like the Knot, my fiance is extremely involved in our wedding planning, unlike the "old days," I guess, and it is really annoying that we can't have "couple" knot access. You should allow us to link our accounts so we can share some things, like the checklist and the wedding website, but not all things (like I can hide my groom gift inspiration board from him). Otherwise this feels…

            139 votes
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              20 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

              Hi and thanks so much for writing in! This is great feedback. We’ve heard similar feedback from others. Moving forward we are thinking about designing collaborative account for our couples.

              Thanks again!

              Krista

            • [Budgeter] I have ideas for the future Budgeter.

              I think the new look of the site is great. It feels more organized and the design is cleaner and easier to understand. This makes for a much better user experience. I would just like to comment on some functionality when you do update the Budgeter tool. It would be great if once you put in an "actual" amount, it would re-calculate and recommend how to re-organize the budget. For example, the Budgeter is recommending spending $500 on my wedding band. However, I know my wedding band is going to cost at least $1000. It would be great if I…

              128 votes
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                14 comments  ·  Budgeter  ·  Flag idea as inappropriate…  ·  Admin →

                Hi and thank you so much for taking the time to send your feedback! We really appreciate the thoughtful feedback on the future Budgeter.

                We’d love to hear more of your thoughts on the Budgeter and other future tool improvements. If you would be interested in scheduling a 30 minute feedback session, please contact me directly at ideas@xogrp.com.

                If you’d like to access your old budgeter, please make sure you are logged in to The Knot. Then, go directly to: http://planning.theknot.com/wedding-budget.

                Thanks again!

                Krista

              • [Wedding Website] I'd still like the option for side navigation on my wedding website.

                I really dislike the new way that the wedding websites are laid out. It seems silly to have to scroll through the information, rather than click the sections. Why did you take away the side sections (or at least have an option to select the layout)? The headers at the top that have the drop down menus are hard to read with the layout designs there are. The old websites were much better organized and easier to read. I'm seriously considering julding my own site and abandoning this one.

                111 votes
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                  12 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi and thank you so much for contacting us!

                  We have heard similar feedback from other couples. We do plan to add this option in the future.

                  Thanks,
                  Katie

                • 92 votes
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                    39 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi and thanks for writing in! There is no seating chart on the new site but new features are coming in 2016.

                    Thanks!

                    Krista

                  • Additional Theme Customizations

                    Several aspects of the website theme could be more customizable, such as font capitalization (instead of all caps), edit size/type of "and" between names (personally I'd prefer a fancy ampersand), edit size/type of countdown (the default is so tiny), and the option for social media icons on the home page (Facebook, Twitter, Instagram, etc).

                    83 votes
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                      22 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

                      I really appreciate this feedback. It helps our team push forward the items that are more important to our members. We are always making updates and I also hope to see a few of your suggestions in our future updates. You can adjust the font and size of fonts in the Change Theme Settings section of your website dashboard already. I hope this helps a little until a fully flexible site is developed in the future.

                      Enjoy!
                      Keri

                    • [Favorites] I'd like to be able to organize favorites into specific boards.

                      At this time on all Favorites are added to one board. The ability to create specific boards and add Favorites is a feature is coming soon.

                      80 votes
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                        planned  ·  15 comments  ·  Favorites + Boards  ·  Flag idea as inappropriate…  ·  Admin →
                      • [Filters] When filtering, I want to select multiple options within a category.

                        For example, in browsing engagement rings, I should be able to select more than 1 stone shape, as well as the metal, and multiple designers. This makes the search more user friendly!

                        60 votes
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                          4 comments  ·  Filters  ·  Flag idea as inappropriate…  ·  Admin →

                          Hey there!

                          We are working on improvements to the wedding dress section on The Knot and will be in touch with updates soon.

                          Thanks so much!

                          Krista

                        • [Checklist] It would be awesome to have an interactive calendar app.

                          A calendar application would be great. We could merge the existing checklist items and add our own appointments to it. One for our phones so there is easy access to it.

                          57 votes
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                            2 comments  ·  Checklist  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi and thank you so much for your feedback on The Knot! We are working toward making this Checklist experience even better and more interactive. Keep an eye out for updates and keep the great feedback coming!

                            Thanks so much!

                            Krista

                          • Please add back the Guest List Manager summary feature.

                            Please add back the Guest List Manager summary feature. Being able to view how many bride vs groom parties were there, number of invitations would need to be sent (parties rather than individuals), etc. was very helpful. As of right now, I'd have to go down my wedding guest list and manually count the unique addresses when trying to determine how many invitations, stamps, etc need to be ordered.

                            56 votes
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                              4 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

                              We truly appreciate all the feedback we have been getting on the new Guest List Manager. We know that the old manager had a few more features and we are continuing to work on improving the GLM and the RSVP features on our new site builder. Your feedback is being considered and we truly hope you see some improvements in the next few weeks/months to come. If you have a specific question that we can help you with now, please email our team at help@theknot.com. We are happy to look at your specific account and see if we can help at all.

                              Thanks everyone – for your patience and understanding.
                              Keri

                            • [Favorites] I'm unable to remove Favorites

                              With your new design, it seems we can no longer edit (i.e. remove items) our favorites or boards. There is no option to edit on the page, hovering over the thumbnail does not generate an option, and many of the favorites have web addresses that no longer exist.

                              Please make a more intuitive system for deleting favorite-ed items.

                              Also, you may already be aware, but your new site does not have full functionality in Chrome. Pages are cut off in the middle, so you can't view a whole board, and can't post any discussions.

                              Thank you for your attention.

                              55 votes
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                                17 comments  ·  Favorites + Boards  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi and we’re sorry for the delay. Thank you for sending your feedback though!

                                You should be able to un-click the heart on the product detail pages to remove Favorites. We are working on an optimized experience for this though. Stay tuned for updates!

                                And the layout problem you mentioned is also a known issue. It’s being looked into.

                                Feel free to send over any other feedback/suggestions.

                                Katie

                              • [Wedding Websites] Text links should be styled to look more like links.

                                I've tried three different templates, and keep running into the issue that text links don't stand out. It would be great if they were styled in a different color or underlined (or both). As it is, you can't tell links are different from the other text.

                                50 votes
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                                  4 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi and thank you for your feedback!

                                  This is a great suggestion. Can you send over the template examples you are referring to so we can take a look and share with the team?

                                  We appreciate it.

                                  Thanks!
                                  Katie

                                • INCREASE DIVERSITY!

                                  As a woman of color planning her wedding, I found it unfortunate that the hundreds (yes hundreds) of pages of wedding gowns, bridesmaid dresses and wedding accessories that I have browsed, ONLY feature Caucasian brides, bridesmaids and flower girls. It would be refreshing to see more diverse faces showcased in that realm. I'm certain that many women would find it refreshing to see greater diversity reflected on this website when it comes to brides (and grooms) on their special day. I do enjoy coming to The Knot but the sheer lack of diversity in the faces that you choose to…

                                  45 votes
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                                    3 comments  ·  Fashion  ·  Flag idea as inappropriate…  ·  Admin →

                                    I really appreciate your feedback. Here at XO Group and The Knot we value everyone and really want to show this in our publications and articles. We continue to work on expanding the models used as well as the weddings featured in our Real Weddings. I hope that over the next year you will start to see a change in this regard. Our Editorial team has been given your feedback as well for their direct consideration.

                                    Thank you for being a member that wants to see us move forward – we appreciate you.

                                    XO,
                                    Keri

                                  • 40 votes
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                                      14 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Vendor List

                                      Hello,

                                      I love the new "vendor list" feature but am having trouble adding vendors who do not have existing Knot accounts. I believe this is a very strong attribute for The Knot to gain data from bride clients. Whenever I type in a vendor who does not have a Knot account already, it says "Can't find vendor? Google Search". Then when you click on that, it does nothing. Am I missing something, is this still being fixed, or is there a way around this?

                                      Thanks,

                                      37 votes
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                                        8 comments  ·  Vendors  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi and thank you so much for your idea!

                                        We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                                        We have heard from a few other members that the vendors not on Google are not able to be added. This is an urgent ask in our Tech department and they are working on getting this added within the next 30-45 days. I know that is a lot of time when you are planning now, but we want to make sure we add it right the first time. We really do want to make sure we are providing what you need and want from our free membership sites.

                                        Enjoy your planning!
                                        XO,
                                        Meuy

                                      • Moving / Duplicating / Dragging Pre-made Sub-Sections to a Different Page during Wedding Website Creation

                                        I would like to move the "Things to Do" section with all of it's functionality to a new Wedding Website page I made, "Learn more about the venue," since I don't think it really belongs under "Details" and it is making my "Details" page insanely long, because all of our accommodation suggestions are on that page too.

                                        Along the same lines, this would allow users to be able to duplicate the Things to Do page in order to create a Places to Eat page with the same functionality.

                                        I believe this change was suggested before and was incorrectly marked as…

                                        36 votes
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                                          5 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

                                          I really appreciate you checking on this idea. Yes, we do have the ability to move the sections within each sub-section, but moving the different types of sections to the different tabs is still something our Product team is working on. They know this is something that would help a lot of our members and we are eager to get this free website creator just the way it should be. It just takes time and I really appreciate you bringing them back to the front.

                                          I have sent a note to our Product team to find out when they anticipate this being a live feature and if it is within the next few months, I will keep you posted.

                                          XOXO,
                                          Keri

                                        • Upload a custom favicon for the wedding website

                                          I think that it would be nice to be able to upload a custom favicon. (At the very least, add a default icon.) Currently, there is no icon at all so browsers are just displaying the default. I think that this little extra detail will go a long way in adding quality and personality to our websites.

                                          33 votes
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                                            8 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

                                            This is a great suggestion. I will be sure to pass this along to our Product team that works with our mobile and online features for their consideration.

                                            Enjoy your planning!
                                            XO,
                                            Keri

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