The Knot All-In-One Wedding Planner - Forum

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  1. RSVP Email Confirmation not Landing

    Hi there,

    Thank you so much for reaching out to us at Theknot.com!

    We recently became aware that some of our couples are not receiving their RSVP emails, or the emails are very delayed. We have notified our Tech team and they are working to get this issue corrected. We are so very sorry for this inconvenience. In the meantime, please do know that you can view all of your guests within the guest list manager under the All Guests list, and their responses will be noted there.

    If you are looking for the RSVP Messages that come within you…

    8 votes
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      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Address Collector Missing Line 1 & 2

      Thank you so much for reaching out to us at Theknot.com! Our Tech team is aware of the missing line(s) from the Address Collector – we’re so very sorry for the inconvenience. Our Tech team is working on this urgently and we look forward to updating you all very soon with the all clear notice. Thank you for your patience and understanding.

      XOXO
      Your Customer Experience Team

      16 votes
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →

        We really appreciate each of you reporting this issue. The Address Collector now does receive line 1 of the address again. You may find line 2 is duplicated – we are still working on this part. But the information you need is included in the email notification and in your Guest List Manager for you.

        Thanks for your patience!
        xoxo,
        Keri

      • 1,156 votes
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          203 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hi and thank you so much for your idea!

          We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

          We will keep this forum updated as we make improvements!

          Enjoy your planning!
          XOXO,
          Meuy

        • Why can't I add my own custom to-do items to the checklist?

          It would be very helpful to be able to type in my own unique tasks to add to the checklist rather than choosing from your predetermined items.

          10 votes
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            2 comments  ·  Checklist  ·  Flag idea as inappropriate…  ·  Admin →

            Hi and thank you so much for your idea!

            We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

            We will keep this forum updated as we make improvements!

            Enjoy your planning!
            XOXO,
            Meuy

          • Customized background graphics :)

            Can not complain because the site is amazing and it is FREE which is this brides favorite word! However, I did hire a Graphic Artist to do the artwork for my wedding invites (used tapa which is part of our Samoan culture) and would have loved to have used the graphics as a customized background theme. Would’ve been great to just resize and upload the graphics! Perhaps in the future, but maybe not in my bridal term lol apart from that great stuff! Thank you for making everything so easy!

            7 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

              Hi and thank you so much for your idea!

              We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

              We will keep this forum updated as we make improvements!

              Enjoy your planning!
              XOXO,
              Meuy

            • Guest email update through RSVP section

              I like that guests can enter their email when RSVP-ing and get reminders. It would be even better if I can see who selected the option for a reminder and also have their email populate in the Guest entry in the Guest List Manager.

              5 votes
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                3 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
              • Address Auto-Fill for Members of Same Household

                Collecting and Inputting 250+ people's addresses has become my top stressor in planning my wedding. Here are some ideas on how The Knot can improve their services:
                1) Allow all members of one household to be entered in the same window.
                -Entry can by in the same window. Add a button labeled "add another member to this household" (or something to that effect). When it is pressed, another field can appear available for entry
                -After all members are added and info is saved, these members can be displayed separately in the guest list manager. I believe you already have the…

                4 votes
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                  0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi and thank you so much for your idea!

                  We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                  We will keep this forum updated as we make improvements!

                  Enjoy your planning!
                  XOXO,
                  Meuy

                • Guest List

                  It would be great if the Guest List Manager could be sorted by RSVP status, so you can see who has RSVPed and who hasn't.

                  29 votes
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                    2 comments  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi and thank you so much for your idea!

                    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                    We will keep this forum updated as we make improvements!

                    Enjoy your planning!
                    XOXO,
                    Meuy

                  • Wedding Location V. Your Actual Location

                    Hi there- I think it would be a great idea to add an option for Brides to say not only where their wedding will be located but also where they are actually based. For example, my wedding is in Vermont and all my recommendations for vendors are there but this limits my ability to see where the best places for dress shopping etc. are where I actually live in MA!

                    2 votes
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                      0 comments  ·  Local Vendors  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi and thank you so much for your idea!

                      We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                      We will keep this forum updated as we make improvements!

                      Enjoy your planning!
                      XOXO,
                      Meuy

                    • RSVP

                      I would like to see The Knot implement an automatic cut off option for the RSVP. Once the date has been set that option would work wonders. It will also encourage the guests to confirm attendance within the allotted time. Another reason, most if not all weddings require a head count for the services being requested for that day. A disclaimer should also be added as well.

                      16 votes
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                        1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi and thank you so much for your idea!

                        We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                        We will keep this forum updated as we make improvements!

                        Enjoy your planning!
                        XOXO,
                        Meuy

                      • Can we please work on fixing the phone app? I hate that I spent hundreds of dollars on engagement photos only to have them be stretched out.

                        First of all, I don't like the newest layout of the phone app. I liked having the photo and countdown all right there when you first open it. It's a bit more of a downer when you open the app and immediately see how much money you're dumping into the wedding. What if I'm logging in just to see the countdown? Anywho, that's not my main issue. When uploading a cover photo, it has me crop the image so that it's a square. However no matter what when you're done it's stretched out. This makes your app look very cheap…

                        4 votes
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi and thank you so much for your idea!

                          We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                          We will keep this forum updated as we make improvements!

                          Enjoy your planning!
                          XOXO,
                          Meuy

                        • Links for Wedding Venue & Reception

                          No matter how many times I attempt to add the link to my venue under "Wedding Details" it will not work in a way that displays nicely (off to the left on the bottom, throwing off whole page). Additionally I see that "Google Maps" is connected to my ceremony & reception locations, but I'd like for the guests to be able to actually click on it to open up "maps" for directions from their locations. I know I've seen this on other wedding websites, so know it's possible.

                          7 votes
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                            1 comment  ·  Wedding Websites  ·  Flag idea as inappropriate…  ·  Admin →
                          • Looking for a way to view only the accepted guests

                            If you could add a way to view only the accepted guest list rather than having to scroll through the entire list name by name to find out who is coming.

                            50 votes
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                              2 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi and thank you so much for your idea!

                              We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                              We will keep this forum updated as we make improvements!

                              Enjoy your planning!
                              XOXO,
                              Meuy

                            • Guest List Kids Optional

                              I really love most aspects of this site. The only major thing I see as lacking is option for kids on the guest list. It'd really great if there was a way for RSVPing people to tick a box if they're bringing children, and then fill out the child's details - so the guest list can keep track of total number of guests including kids (in a different column). This would really help with arranging food options & seating as such!

                              38 votes
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                                2 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi and thank you so much for your idea!

                                We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                                We will keep this forum updated as we make improvements!

                                Enjoy your planning!
                                XOXO,
                                Meuy

                              • With the upgraded guestlist, you don't have the option to view accepted/declined RSVPs at a glance.

                                Adding the option, like there was before to see a running total of accepted and declines and invited numbers for each event that has been created.

                                25 votes
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                                  3 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi and thank you so much for your idea!

                                  We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                                  We will keep this forum updated as we make improvements!

                                  Enjoy your planning!
                                  XOXO,
                                  Meuy

                                • Separate dates for Ceremony & Reception

                                  We're having our Ceremony a few months ahead of our "reception" party. It'd be great if I could put in those distinct dates, so that the Due dates on my events were lined up properly.
                                  Currently, I'm having to set to the early date, make a manual note of the ceremony-oriented items, and their due dates. Then update to the Reception date (most of the tasks are for the reception), and then go back in and back-date the Ceremony tasks to their true earlier due date.

                                  6 votes
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                                    0 comments  ·  Checklist  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi and thank you so much for your idea!

                                    We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                                    We will keep this forum updated as we make improvements!

                                    Enjoy your planning!
                                    XOXO,
                                    Meuy

                                  • Personal Reminder Emails

                                    Hi,

                                    Just a suggestion – as things move more and more toward technology, it's important that we do not forget the older generation. As a young person, I want to use technology and I feel that if you can sign onto FB, then you can sign onto The Knot. However, many people are used to paper invites with all the information. If The Knot and other wedding websites are pushing for paperless invites and more use of their site, there needs to be flexibility when it comes to communicating with guests. I know The Knot sends out reminder emails, but…

                                    2 votes
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                                      0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

                                      I am definitely with you on this one. We want to make sure each couple has the ability to message their guests as often as they need, knowing that some guests will need more and others less reminders along the way.

                                      When you are in the admin page for your wedding website you are given the opportunity to send an email to your guests. You can enter their email address and send out any note you choose. You can pick one or all of the email addresses you have in your guest list, and this way you can control how often each guest gets a message from you and the details they need for your event.

                                      It sounds like we need to make this feature more visible and maybe a bit more intuitive – so thank you for calling this out. I will be sure to let the Product Team…

                                    • Destination wedding checklist timeline

                                      The checklist planning tool is very helpful, but the timeline is off for a destination wedding. For example, save the dates need to be sent earlier to give people time to book flights. It would be great if there was a destination option that would automatically adjust the timing for the average destination wedding.

                                      2 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                        I love this! We are always looking for ways we can improve our checklist experience and hearing from you is just perfect. I have already passed along this suggestion to our Ultimate Planner team and they will definitely look at how we can make this a goal for the future. And not just for destination weddings, but we likely need to change the scope for those that are eloping or having more than one ceremony/reception site.

                                        Enjoy your day!
                                        xoxo,
                                        Keri

                                      • Printing option for guest list

                                        First of all I LOVE this app and how helpful it's been in organizing my wedding details! My mother-in-law is planning the Rehearsal dinner but she's not as tech Savvy as this app requires. I do also believe that it would save a lot more time as well by having an option to print the guest list out without having to download the entire spreadsheet on Excel and having to work on the cosmetics for it. I hope to see this feature soon! I know it will be very effective! Keep up the great work!

                                        1 vote
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                                          0 comments  ·  Guest List Manager  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi and thank you so much for your idea!

                                          We will definitely take this into consideration. We’re always trying to improve the Wedding Website experience for couples so we welcome all of your great ideas.

                                          We will keep this forum updated as we make improvements!

                                          Enjoy your planning!
                                          XOXO,
                                          Meuy

                                        • I Do Foundation - archiving this charity

                                          We're wanted to let you know that the I Do Foundation has officially married JustGive and is taking their last name. As a result, the I Do Foundation charities are no longer available for selection as part of The Knot Gifts Back program and will be removed from any account where it is currently active. If you would still like your registry to support a charity, please select a new organization by visiting The Knot Gifts Back page to edit your selection.

                                          We wish you all the best.

                                          Your Customer Experience Team

                                          0 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Knotties!

                                            We’re wanted to let you know that the I Do Foundation has officially married JustGive.org and is taking their last name. As a result, the I Do Foundation charities are no longer available for selection as part of The Knot Gifts Back program and will be removed from any account where it is currently active (your account is affected). If you would still like your registry to support a charity, please select a new organization by visiting The Knot Gifts Back page to edit your selection.

                                            We wish you all the best.

                                            Your Customer Experience Team

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