Knowledge Base

  1. Top FAQs 

    1. How do I delete my account?
    2. How do I contact Customer Service?
    3. How do I remove my WWS and/or Registry from Google?
    4. How do I find a couple on The Knot?
    5. How do I access my wedding website to edit?
  2. Contact Us + How-to clips 

    1. Contact Us
    2. Delete my full account
    3. Add New Registry to Website
    4. Add RSVP to new wedding website
    5. Update Location and URL on Website
  3. Wedding Websites & Guest List Manager 

    1. Switch from Old to New Wedding Website Builder
    2. What are Wedding Websites?
    3. Remove your Wedding Website from Search Engines
    4. Where can I find my Wedding Website?
    5. Create your Wedding Website
  4. Registry 

    1. What is a Registry Profile?
    2. Remove Your Registry from The Knot Search and Search Engines
    3. Remove a Wedding Registry
    4. Why do I have a registry profile?
    5. Where can I find my Wedding Registry page?
  5. Membership 

    1. Delete your Account on The Knot
    2. Change your Email Address
    3. What is Membership?
    4. Contact Us: Login/Reset Password Issues
    5. Where can I find My Membership Settings?
  6. Writing a Vendor Review 

    1. What are The Knot review guidelines?
    2. Who can post reviews on TheKnot.com?
    3. How do I write a review?
    4. How do I edit one of my reviews?
    5. How do I report a business owner comment?
  7. Wedding Checklist 

    1. Wedding Checklist: Old vs. New Website
    2. What is a Wedding Checklist?
    3. Where can I find my Wedding Checklist?
    4. Edit your Wedding Checklist
    5. Share your Wedding Checklist
  8. Budgeter 

    1. Budgeter: Old vs. New Website
    2. Where can I find my Budgeter?
    3. Start your Budget
    4. Edit Items in your Budget
    5. Edit your Total Budget
  9. Venue Concierge 

    1. Why should I use Venue Concierge?
    2. How does Venue Concierge work?
    3. How does a venue make the cut to be part of Venue Concierge?
    4. Is Venue Concierge really free? How can that be?
    5. Will the final cost of my venue be higher if I use Venue Concierge?
  10. Real Weddings & Two Bright Lights 

    1. Why can't I link to my storefront from Real Weddings?
    2. How can I create a vendor storefront on The Knot?
    3. My vendor name is linking to the wrong storefront.
    4. I don't understand the email I received from Two Bright Lights.
    5. Submit your Photos for Real Weddings
  11. Favorites & Boards 

    1. What are Inspiration Boards?
    2. What are Favorites?
    3. Where can I find my Favorites?
    4. Add Items to your Favorites
    5. Share your Favorites
  12. Local Vendors & Advertisers 

    1. What are Local Vendors?
    2. Write a Vendor Review
    3. Find Local Vendors Near You
    4. I'm a current advertiser. How can I update my listing?
    5. I have a business and would love to have a listing on TheKnot.com
  13. Jetaport & The Knot 

    1. What is The Knot Hotel Room Blocks powered by Jetaport?
    2. Why should I use Jetaport?
    3. What's a group hotel booking/hotel room block?
    4. What's a rate request?
    5. What is the cancellation policy for group bookings?
  14. The Knot Shop 

    1. What is The Knot Shop?
    2. How can I place an order or check on my order at The Knot Shop?
  15. General 

    1. Contact Us
    2. Search for a Couple's Wedding Website
    3. What is The Knot?
    4. What is My Knot Dashboard?
    5. Where is The Knot Blog?
  16. All articles 

    1. What is The Knot Shop?
    2. Modify or Add Budget Items
    3. Wedding Checklist: Old vs. New Website
    4. Modify or Add to Checklist To-Dos
    5. Switch from Old to New Wedding Website Builder

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