Knowledge Base

  1. The Knot All-In-One Planner 

    1. What is The Knot All-In-One Wedding Planner?
    2. Do you have an app?
    3. How much does The Knot Personal Wedding Planner cost?
    4. Why use The Knot and the All-In-One Planner?
    5. How do I get started?
  2. Top FAQs 

    1. How do I find a couple on The Knot?
    2. Where is the GuestBook app? Why did it change?
    3. I need to manage my wedding website on the app - what features can I access without going to desktop?
    4. What is The Knot Newlywed Fund? (aka... cash registry?)
    5. Secure RSVP now available - RSVP Easier to Manage
  3. The Knot Newlywed Fund 

    1. How do I set up my Newlywed Fund?
    2. Is The Newlywed Fund Really Free to Create and Use?
    3. Why Is There a Fee?
    4. Why Do My Guests Have to Pay the Fee?
    5. Do I Have to Supply My Social Security Number and Date of Birth?
  4. Planner App 

    1. Where is the GuestBook app?
    2. Why are you combining two apps into one?
    3. Can my fiance also access my app information on their mobile device?
    4. I need to manage my wedding website on the app - what features can I access without going to desktop?
    5. What about my registry information? Will I be able to access this on mobile?
  5. Contact The Knot 

    1. Contact The Knot: Couple Services
    2. Contact The Knot: Vendor Services & Reviews Admin
    3. Contact The Knot: Press, Investor Relations, Sales, Job Applicants
    4. Contact The Knot: The Knot Shop
  6. Wedding Websites 

    1. I can’t edit/access my wedding website
    2. RSVP - easier to manage - top nav button
    3. New Update: Share your Wedding Website
    4. Remove your Wedding Website from Search Engines
    5. Add a PIN/Password Code to secure your Wedding Website
  7. Registry 

    1. Add New Registry to Website
    2. Add existing Registry to my website
    3. What is a Registry Profile?
    4. Remove a Wedding Registry that doesn't belong to you
    5. Why do I have a registry profile?
  8. Guest List Manager 

    1. My Guest List won't import - help!
    2. Importing a Guest List into your dashboard
    3. Set up your Guest List on your Wedding Website
    4. What is the Guest List Manager?
    5. Where can I find my Guest List page?
  9. Membership 

    1. Delete your Account on The Knot
    2. Change your Email Address
    3. Change your Password
    4. What is Membership?
    5. Contact Us: Login/Reset Password Issues
  10. Wedding Checklist 

    1. What is a Wedding Checklist?
    2. Where can I find my Wedding Checklist?
    3. How do I keep track of my budget in the new Checklist?
    4. How do I keep track of my vendors in the new Checklist?
    5. How do I find and save my booked vendor for a vendor-related task in my Checklist?
  11. Budgeter 

    1. Where can I find my Budgeter?
  12. Writing a Vendor Review 

    1. What are The Knot review tips?
    2. Who can post reviews on TheKnot.com?
    3. How do I write a review?
    4. I can’t find a vendor to leave a review. How do I add a business to The Knot?
    5. How do I edit one of my reviews?
  13. Conversations (inbox) on The Knot 

    1. How do I contact a vendor?
    2. Can I unsend a message once it has been sent?
    3. Who can I send messages to?
    4. How do I add an attachment to my message?
    5. How do I reply to message?
  14. Local Vendors & Advertisers 

    1. What are Local Vendors?
    2. Write a Vendor Review
    3. Find Local Vendors Near You
    4. I'm a current advertiser. How can I update my listing?
    5. I have a business and would love to have a listing on TheKnot.com
  15. Real Weddings & Two Bright Lights 

    1. Submit your Photos for Real Weddings
    2. I don't understand the email I received from Two Bright Lights.
    3. Why can't I link to my storefront from Real Weddings?
    4. How can I create a vendor storefront on The Knot?
    5. My vendor name is linking to the wrong storefront.
  16. The Knot Guest Book App 

    1. Why is my app The Knot Guest Book changing? Where did it go?
  17. Favorites & Boards 

    1. What are Inspiration Boards?
    2. What are Favorites?
    3. Where can I find my Favorites?
    4. Add Items to your Favorites
    5. Share your Favorites
  18. HotelPlanner.com 

    1. What is The Knot Hotel Room Blocks powered by HotelPlanner.com?
    2. What's a group hotel booking/hotel room block?
    3. How does payment work for a group booking?
    4. Why do I need to sign a hotel group agreement to book 9+ rooms?
    5. What happens when I submit a rate request?
  19. The Knot Shop 

    1. What is The Knot Shop?
    2. How can I place an order or check on my order at The Knot Shop?
  20. General 

    1. What is The Knot?
    2. What is My Knot Dashboard?
    3. My info in the Couple's Search is not correct / not showing up
    4. Where is The Knot Blog?
    5. What is Advice + Etiquette?
  21. The Bump 

    1. I can't see my baby registries on my Bump app/account. Where did they go?
    2. How Can I Delete My Account on The Bump?
    3. How Can I Change My Due Date on The Bump?
    4. How Can I Change My Username on The Bump?
    5. How Can I Change My Email Address on The Bump?
  22. All articles 

    1. Delete your Account on The Knot
    2. What is The Knot Shop?
    3. Modify or Add Budget Items
    4. What is a Wedding Checklist?
    5. What are Local Vendors?

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