Knowledge Base

  1. Inbox on The Knot 

    1. How do I contact a vendor?
    2. Can I unsend a message once it has been sent?
    3. Who can I send messages to?
    4. How do I add an attachment to my message?
    5. How do I reply to message?
  2. Top FAQs 

    1. Secure RSVP now available - RSVP Easier to Manage
    2. Importing a Guest List into your dashboard.
    3. How do I delete my account?
    4. How do I find a couple on The Knot?
    5. How do I remove my Wedding Website or Registry from Google results?
  3. Contact The Knot 

    1. Contact The Knot: Couple Services
    2. Contact The Knot: Vendor Services & Reviews Admin
    3. Contact The Knot: Venue Concierge Services
    4. Contact The Knot: Press, Investor Relations, Sales, Job Applicants
    5. Contact The Knot: The Knot Shop
  4. Wedding Websites 

    1. I can’t edit/access my wedding website
    2. RSVP - easier to manage - top nav button
    3. Remove your Wedding Website from Search Engines
    4. Add a PIN Code to secure your Wedding Website
    5. Create your Wedding Website
  5. Guest List Manager 

    1. My Guest List won't import - help!
    2. Importing a Guest List into your dashboard
    3. Set up your Guest List on your Wedding Website
    4. What is the Guest List Manager?
    5. Where can I find my Guest List page?
  6. Registry 

    1. Add New Registry to Website
    2. Add existing Registry to my website
    3. What is a Registry Profile?
    4. Remove Your Registry from The Knot Search and Search Engines
    5. Remove a Wedding Registry that doesn't belong to you
  7. Membership 

    1. Delete your Account on The Knot
    2. Change your Email Address
    3. Change your Password
    4. What is Membership?
    5. Contact Us: Login/Reset Password Issues
  8. Writing a Vendor Review 

    1. What are The Knot review tips?
    2. Who can post reviews on
    3. How do I write a review?
    4. I can’t find a vendor to leave a review. How do I add a business to The Knot?
    5. How do I edit one of my reviews?
  9. Local Vendors & Advertisers 

    1. What are Local Vendors?
    2. Write a Vendor Review
    3. Find Local Vendors Near You
    4. I'm a current advertiser. How can I update my listing?
    5. I have a business and would love to have a listing on
  10. Wedding Checklist 

    1. What is a Wedding Checklist?
    2. Where can I find my Wedding Checklist?
    3. Edit your Wedding Checklist
    4. Share your Wedding Checklist
  11. Budgeter 

    1. Where can I find my Budgeter?
    2. How do I get started with my budget?
    3. How do I edit my budget items?
    4. Edit your Total Budget
    5. Share your Budget
  12. Venue Concierge 

    1. Why should I use Venue Concierge?
    2. How does Venue Concierge work?
    3. How does a venue make the cut to be part of Venue Concierge?
    4. Is Venue Concierge really free? How can that be?
    5. Will the final cost of my venue be higher if I use Venue Concierge?
  13. Real Weddings & Two Bright Lights 

    1. Submit your Photos for Real Weddings
    2. I don't understand the email I received from Two Bright Lights.
    3. Why can't I link to my storefront from Real Weddings?
    4. How can I create a vendor storefront on The Knot?
    5. My vendor name is linking to the wrong storefront.
  14. Favorites & Boards 

    1. What are Inspiration Boards?
    2. What are Favorites?
    3. Where can I find my Favorites?
    4. Add Items to your Favorites
    5. Share your Favorites
  15. Jetaport & The Knot 

    1. What is The Knot Hotel Room Blocks powered by Jetaport?
    2. Why should I use Jetaport?
    3. What's a group hotel booking/hotel room block?
    4. What's a rate request?
    5. What is the cancellation policy for group bookings?
  16. The Knot Shop 

    1. What is The Knot Shop?
    2. How can I place an order or check on my order at The Knot Shop?
  17. General 

    1. What is The Knot?
    2. What is My Knot Dashboard?
    3. My info in the Couple's Search is not correct / not showing up
    4. Where is The Knot Blog?
    5. What is The Knot Concierge?
  18. All articles 

    1. Delete your Account on The Knot
    2. What is The Knot Shop?
    3. Modify or Add Budget Items
    4. Modify or Add to Checklist To-Dos
    5. What are Local Vendors?

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